Who should I see?

We have a team of health professionals working together to provide you the best care, including:- Doctors, Practice Nurses, Paramedics, Mental Health Practitioners, Occupational Therapist, Pharmacists, First Contact Physiotherapist and Midwife.

Our receptionists can help you decide which is the right person for you to see.

Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains, just contact your local community pharmacy – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

NHS 111

111 is a non-emergency NHS telephone number.  Alternatively use NHS 111 online https://111.nhs.uk

Use NHS 111 for :-

• medical help fast but it’s not a 999 emergency
• you think you need to go to A&E or need another NHS urgent care service
• you don’t know who to call or you don’t have a GP to call
• you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.

Loughborough Urgent Care Centre

Located at Hospital Way, Loughborough, LE11 5JY

The Loughborough Urgent Care Centre (UCC) provides a dedicated 24 hour, 7 day a week, 52 weeks per year service.  The UCC provides a timely treatment service for patients of all ages with less serious illness and injuries which require immediate care but do not require services of an Emergency Department (ED), providing unnecessary ED attendance. The UCC integrates minor injury services, offering X-ray facilities 7 days a week.

To ensure optimum care, the clinical team working within the UCC have access to 2 observation bays.  These are used as ‘holding areas’ so that clinicians can spend more time observing patients or awaiting  diagnostic testing if required in order to avoid an unnecessary admission into an acute hospital.

A&E

A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.